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General Shipping Information

All shoppe orders have a 7 business day processing time. If your order is a pre-order or a subscription box, this processing time does not apply. If you do not receive a tracking number and shipping confirmation within 7 business days of placing your order, please email us at shop@obsidianmooncrate.com with your order number in the subject. 

If you're an international Coven member, please be patient with shipping, as these go out to UPS in master cartons. The master cartons are scanned in and then sent to their respective countries. Once the boxes clear customs the singular, UPS tracking will start updating. You will not see tracking updates until your box enters or clears customs.

Preorder & Subscription Box
Shipping Updates


The Shop is open, but shipping is on hold until June 1st. 
Upd
ated
5/09/2023

Obsidian Moon Crate

Obsidian Flame Crate

Shop Orders

5/9 - All shop orders, that are not pre-orders, placed before 5/9 will be fulfilled by 5/15. Any shop order, that are not pre-orders, placed after 5/9 will be fulfilled in June.  

If you're an international Coven member, please be patient with shipping, as these go out to UPS in master cartons. The master cartons are scanned in and then sent to their respective countries. Once the boxes clear customs the singular, UPS tracking will start updating. You will not see tracking updates until your box enters or clears customs.

Shop Orders

5/9 - All shop orders placed before 5/9 will be fulfilled by 5/15. Any shop order placed after 5/9 will be fulfilled in June.  

Only Onley Box:
5/9 - Preorder still set to ship late July.

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